Quickly Noted: Speaking of Message Duplication
I’ve been wanting to mention this to you all since April, but I kept forgetting and then after today’s post on PHIRE it seemed appropriate.
Now, this post might give a bit more insight into what I do all day, but I think it’s an important point, so I’m willing to relax my normal standards a bit.
During the opening salvos of H1N1 2009, what did you email inbox look like? Because mine was a disaster. I got every update from CDC. Then again from another listserv I was signed up for. Then again from another. Then yet again from another. Then I started getting the forwards from my colleagues. I would get two or three copies of each individual message, and then someone would start a discussion using “Reply to All.” And NONE of those messages were pertinent to what I needed to do my job, so add of those emails into the mix as well.
I, and my colleagues, quickly learned which people had the latest, most pertinent information and just archived everything else. Reading all of one’s email was simply impossible. By the time you finished one email, four more had arrived.
Now I don’t know what to do about this situation, as it’s human nature to want to make sure your friends know what you know, especially in an emergency. As for cutting down on the CDC emails, I understand the JICs need to blast the same information out using lots of different mediums, as that increases the likelihood that those affected will see the message, but for those of us who utilize all of those mediums, the cacophony can be deafening. It’s definitely a fine line.
Do you have a solution?